Airline ranking according to Flightback.org
The present score value is attributed according to different service rating elements based on our experience managing cases and listening to our customer's experiences.
SAS Scandinavian Airlines
Our ranking criteria
*The score is based on Flightback's experience, for information purposes only, and may change from time to time.
How clear and upfront is the airline regarding your rights and compensation options. Includes airline policies
How likely it is for the airline to solve issues in the minimum response time. The lesser bureaucracy, the better
How good the airline manages client communication regarding its problem-solving approach